Terms and Conditions

Introduction

This page sets out the terms and conditions that govern your use of our platform. It explains the relationship between you and us, the rules for accounts and promotions, and the practical steps we may take when handling deposits, withdrawals and disputes. By using our services you agree to follow these terms and any specific rules that apply to individual features or promotions.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only you may access your account credentials and you must notify us immediately if you suspect unauthorised access. We may require identity verification and proof of payment before processing withdrawals or when we consider it necessary for security or regulatory reasons.

Verification

Verification may include government-issued ID, proof of address and evidence of the payment method. Failure to provide requested documents may result in account restrictions or suspension until checks are complete.

Eligibility requirements

Use of our platform is limited to users who meet all applicable eligibility criteria. You must be legally permitted to use online gambling services where you are located and must meet any minimum age or licensing requirements imposed by local law. It is your responsibility to ensure you are eligible to participate.

Acceptable platform use

You must not use our services for unlawful activities, fraud, money laundering or to bypass controls such as geographic or bonus restrictions. Abusive behaviour towards staff, automated access or attempts to manipulate games or promotions will result in account suspension and potential forfeiture of funds. We reserve the right to restrict or close accounts that violate these rules.

General bonus and promotion rules

Promotions are subject to separate terms that form part of these conditions. Unless a promotion states otherwise, we may set eligibility requirements, wagering conditions, contribution rates for different games, maximum stakes while a bonus is active and limits on withdrawals from bonus winnings. Deposits through certain payment methods may be excluded from promotional eligibility. Always read the specific promotion terms before opting in.

Deposits and withdrawals

We support a range of payment methods. Minimums, maximums, processing times and fees depend on the chosen method and are shown in your cashier. Withdrawals are subject to verification and checks to protect against fraud. We may impose personal deposit or loss limits on accounts or require wagers to be played through before allowing withdrawals. Where applicable, transaction limits and hold periods will be communicated in your account.

Dispute resolution

If you have a query or dispute, contact our support team in the first instance. We aim to resolve issues promptly and fairly. If a dispute cannot be resolved directly, we will explain available next steps and any independent dispute options if applicable. To contact us email [email protected].

Updates to terms and conditions

We may revise these terms from time to time. Changes will be posted on the platform and, where appropriate, notified to active users. Continued use of the service after changes are posted constitutes acceptance of the updated terms. If you do not accept revised terms you should stop using the service and close your account.